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Help - Contact Support

Unable to find the answers to your questions in our help pages? please email your library:

Ada Community Library

Caldwell Public Library

Eagle Public Library

Emmett Public Library

Hailey Public Library

Mountain Home Public Library

Nampa Public Library

Twin Falls Public Library

In order to facilitate troubleshooting, please include the following information in your correspondence:

• Steps to reproduce the problem
• Exact text of any error message
• URL(s) of any error page(s)
• Library card number
• Title(s) of problem download(s)
• Make and model of mobile device
• Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)
• Internet browser and version

• OverDrive® Media Console
  For Audiobooks
• Adobe® Digital Editions
  For eBooks
• App also available for mobile devices